Privacy Policy

Last updated: 3 November 2026

1. Introduction

Note: Your privacy matters. The details you share are never sold or used for marketing, and I don’t use them to track the other websites you visit. I also don’t use targeted advertising or marketing cookies.

Rachel North Art (“I”, “me” or “my”) operates this website and paints realistic landscapes and pet portraits from Hobart, Tasmania. This Privacy Policy explains how I collect, use and protect your information when you visit the website or make an enquiry about a commission.

2. Information I collect

I only collect what is needed to answer your enquiry, discuss a commission and keep the website secure.

a. Information you send through the website forms

When you use the contact or get started forms, I collect:

  • Your name
  • Your email address
  • Any details you include in your message, such as the subject, size, medium or photographs you have in mind

b. Technical security information and anti-spam

To keep the site secure and prevent form abuse, the website and its security software automatically process technical access data:

  • IP addresses: used to filter malicious traffic, block spam and detect unauthorised activity.
  • Browser and connection details: such as your browser type, operating system and request times, used for security diagnostics and bot detection.

3. How I use your information

I use your information only to:

  • Reply to your enquiry and discuss the painting you have in mind.
  • Plan, quote for and deliver a commissioned painting.
  • Block spam and other abuse of the website.
  • Meet legal and tax obligations.

4. Photographs and artwork

If you send reference photographs for a commission, they are used only to paint your artwork. I will not share them or publish them without asking you first.

5. Data retention

I keep your details for as long as needed to manage your commission, keep records for Australian tax and accounting purposes, and resolve any dispute. Technical security logs are cleared once they are no longer needed to prevent abuse. You can ask me to delete your personal information at any time.

6. Your rights

Under Australian privacy law, including the Privacy Act 1988, you can:

  • Access the personal information I hold about you.
  • Correct information that is inaccurate or out of date.
  • Complain to the Office of the Australian Information Commissioner (OAIC).

I will respond to access, correction or deletion requests within 30 days. Please send requests to Email me.

7. Children’s privacy

This website is intended for adults aged 18 and over. I do not knowingly collect information from children. If you believe a child has sent me personal information, please contact me at Email me and I will delete it.

8. Data security

I take reasonable technical and organisational steps to protect your information from unauthorised access, change or disclosure. The website uses secure transport (SSL/TLS) for form submissions, but no method of transmission over the internet is completely secure, so I cannot guarantee absolute security.

9. Changes to this policy

I may update this policy from time to time. Changes will be posted on this page with a new “Last updated” date.

10. Contact

If you have questions about this policy, please get in touch:

Rachel North Art
Email: Email me
Hobart, Tasmania